Privacy policy

Last updated: 22-09-2026

This policy explains how Zoka handles personal information when you visit zoka.africa, create an account, use the Zoka service or contact our team. It is intended to provide a clear overview; additional terms may apply to a specific service arrangement.

Information we collect

We may collect account and contact information such as names, email addresses and phone numbers; business information provided during setup; support communications; subscription and payment references; device, browser and security logs; and the business records that authorised users enter into Zoka.

How we use information

We use information to provide and secure the service, authenticate users, process subscriptions, support customers, send important service communications, improve product reliability, investigate abuse and meet legal obligations. We do not sell personal information.

Business data

Customers control the business data their authorised users submit to Zoka. We process that data to provide the requested service and related support. Customers are responsible for determining what information their teams may enter and for managing user permissions appropriately.

Service providers

We may use carefully selected providers for infrastructure, payments, communications, security and support. They receive only the information needed to perform their role and are expected to protect it under appropriate terms.

Retention and security

We retain information for as long as needed to provide the service, meet contractual or legal requirements, resolve disputes and maintain legitimate business records. We use organisational and technical measures designed to protect data, but no online system can guarantee absolute security.

Your choices

You may request access to or correction of your personal information, ask questions about retention, or object to certain processing where applicable. Account administrators can manage many user and business details directly in Zoka.

Contact

Questions about this policy can be sent to hello@zoka.africa or addressed to Zoka at Anyaa School Junction, Accra, Ghana.